Lowongan Bali Posisi Penyambut Tamu di Hilton

Conrad Bali – Lobby Greeter

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.

What will I be doing?

As the Lobby Greeter, you will be responsible for performing the following tasks to the highest standards:

• Welcome all guests with warmth, poise, and professionalism, reflecting the highest standards of luxury service

• Be the brand ambassador of the hotel, providing a positive ”first impression” while guests walk in to the hotel

• Create a memorable first impression through attentive, personalized, and discreet guest interaction

• Identify guest needs and provide accurate assistance or direction with elegance and efficiency

• Support guest registration and arrival procedures with attention to detail and confidentiality

• Coordinate closely with front office, security, and operations teams to ensure a seamless guest journey

• Maintain the lobby area in immaculate condition, ensuring an atmosphere of sophistication and comfort

• Handle guest inquiries and concerns with composure, discretion, and solution-oriented service

What are we looking for?

A Lobby Greeter serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior, skills, and values that follow:

• Minimum of 2 years as a Guest Relation / Customer Care Executive in the hospitality Industry.
• University graduate / hotel management / hotel school diploma (diploma in Public Relation advantageous).

• Impeccable grooming and professional presentation

• Excellent verbal communication and interpersonal skills

• Strong sense of service excellence and attention to detail

• Ability to remain calm, courteous, and polished in a fast-paced luxury environment

• Willingness to work on a shift basis

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all